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Privacy & Security

We want your shopping experience with us to be a happy one knowing that your privacy is protected and secure.

At Knitcellaneous we are committed to maintaining your privacy. All personal information you provide us either during registration or upon ordering is used only to process your orders or to contact you regarding a particular transaction. All information gathered securely through the SSL (Secure Sockets Layer) is treated seriously and with full respect to your privacy. We guarantee the information you enter will not be disclosed to any outside organization or third party.   Per PCI compliance neither Knitcellaneous nor BigCommerce save any credit card information within our software. When  you order from our from storefront the sensitive credit card information is encrypted and sent directly to the payment gateway (Stripe) or Paypal who then sends the funds to our merchant account. At no time do we see your credit card information.

Safe and secure shopping Guarantee

Orders placed on our site are encrypted using the latest version of SSL technology, the industry-standard authentication and encryption technology, to ensure your transactions are protected and that your information is kept secure while being transmitted via the internet.

Level 1 PCI compliance protects your store from hackers.

We are hosted by Bigcommerce whose stores are automatically PCI compliant, and their entire network is independently audited against stringent PCI security standards every three months. They are featured on both Visa and Mastercard's lists of PCI-compliant providers.  They use lightning-fast SAS 70 Type II certified servers and their data center employs hacker deterrent security provisioning, three redundant network architectures and hardware firewalls to ensure that your information is secure.